Protection of privacy
Bien-O-Chaud.com (hereinafter called « B-O-C »), is a registered company, having a registered office at 8625 Henri Julien, Mirabel, Québec, J7N 3J5, whose owner and administrator is Mario Lessard.
Protection of privacy is very important for B-O-C. Herein you will find B-O-C’s principles and practices regarding personal information within the site, including those which search and compile information, the methods utilized to use it and third parties which have accesss to it.
B-O-C applies these practices in its home page www.bien-o-chaud.com
Personal information
Generally one can navigate the Web Site without having to divulge any type of personal information.
However, it is possible that B-O-C or its partners may require some information on its users.
You may at which time choose to provide them with such information, depending on the situation.
For example, you may choose to provide B-O-C information like your name, address and e-mail address in order for us to communicate with you, process an order or create a user account.
You may also provide B-O-C with information regarding your credit card when placing an order or to divulge information concerning your work experience in the event that you wish to present yourself as a candidate for a position offered through the Web Site.
B-O-C has the intention of informing the user how personal information is obtained and used.
Should you request that B-O-C not use your personal information to communicate with you, B-O-C will respect your wishes.
Should you provide personal information for a person other than yourself, such as a spouse or colleague, B-O-C will consider that such person authorized you to do so.
Share and use of personal information
The following paragraphs describe how B-O-C may use your personal information and with whom we can share it.
Processing of online orders
If you make a request on the B-O-C Web Site ( for example, if you ask for information regarding a product or service, make an e-mail request or any other material ), B-O-C will use the personal information you have provided in order to respond to your request.
In order to process a request, B-O-C may share your personal information with partners or third parties, such as other internal entities, commercial partners, financial institutions, transportation services, postal or government authorities ( like customs agents ).
B-O-C may also communicate with you following a trasaction request in order to obtain your opinion regarding client satisfaction or to perform a survey.
Human ressources Web Site ( recruitment )
Should you search or apply for a position through the Web Site, it is possible that you may be asked to provide information about yourself and your resume of qualifications.
B-O-C can share this information with related partners to evaluate your application or to help with your search.
B-O-C will conserve this information for ulterior analysis, unless otherwise specified by yourself.
Information regarding commercial partners
If you are a commercial partner, you may visit the B-O-C Web site specifically designed for you.
B-O-C may use the information provided on this site to develop and manage its business relation with you, with the commercial partner you represent and with any other commercial partners associated with B-O-C.
For example, we may use your information to inform or send you detailed information concerning commercial partner programs and/or to share other pertinent information from related businesses ( without prejudice to underlying confidentiality rights ), and actual or potential clients of B-O-C.
B-O-C may also communicate with you in order to perform a poll, survey, study or request your opinion regarding a particular program or transaction.
Supplier management
If you are a supplier, you may visit the B-O-C Web site specifically designed for you.
B-O-C may use the information provided on this site to interact and process transactions with you.
In order to process a transaction, B-O-C may share your personal information with partners or third parties, such as other internal entities, clients, commercial partners, financial institutions, transportation services, postal or government authorities.
The information provided on this may be used to develop and manage our business relation with you, with the supplier you represent and with any other suppliers associated with B-O-C.
Discussion boards
By participating in a discussion board on the B-O-C Web Site, you hereby accept that any information divulged on your behalf is made available to third parties having access to the same discussion board.
Also note that each discussion board has additional rules and conditions to respect. Within each discussion board, each participant has the right to his/her own opinion and in no way must be interpreted as being the opinion of B-O-C.
Supplier access
In certain instances, B-O-C has access to suppliers in order to obtain, analyze, use and process information in its name.
B-O-C demands that its suppliers respect its practices and policies.
Online publicity
Certain companies help B-O-C publish interactive publicity online, such as banners and other intereactive media. These companies may obtain and use client information in an attempt to help B-O-C understand what type of publicity, promotions, and offers appeal to its clientele.
The information gathered is done in a manner that is anonymous and cannot be associated to any one individual in particular.
Disclosure required by law
Please note that in certain cases it is possible that personal information may be divulged following a summon to appear in court, mandates or other legal or governmental request.
Technology regarding protection of privacy
As time passes, technology will continually help users control the quantity of personal information required.
In particular, it is designed to help organisations to manage their practices and policies with regard to the protection of privacy.
As a service provider, B-O-C deems the techonology regarding the protection of privacy very important and strives to continually refine it as it evolves.
There are other product and services available which may help you to protect your personal information while navigating the Internet. To consult these tools, please visit the following site: www.privacyalliance.org/resources/rulesntools.shtml
Please note that B-O-C has not formally evaluated or verified these tools.
Links to web sites not belonging to B-O-C
The B-O-C Web site contains links to other related web sites.
B-O-C assumes no responsibility regarding the protection of privacy practices or other contents appearing on web sites other than its own.
Notice of modification
The present declaration regarding the protection of privacy was updated on Arpril 26th, 2008.
A notice will appear on the B-O-C home page for a period of thirty (30) days each time this document will change drastically.
Access and questions regarding the protection of privacy
For any and all questions on the present declaration, you can reach the B-O-C Web Site administrator via e-mail at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
You may also communicate with B-O-C at this same address for any questions regarding the processing of your personal information, if you wish to obtain a copy of any particular information you may have provided, or if you would like us to modify or correct any of your information.
However, before correction or divulging any information, B-O-C may ask you specific information in order to confirm your identiy or to adequately respond to your request.
B-O-C will attempt to respond to your request within reasonable delays.
The current Web Site is managed by Mario Lessard.
© 2008 Bien-O-Chaud.com - All Rights Reserved.
